Privacy Policy
Auto Recovery & Repair
1. Introduction
At Auto Recovery & Repair, we respect your privacy and are committed to protecting your personal data in accordance with the UAE Personal Data Protection Law (PDPL) and any applicable laws within the UAE.
By using the application, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following data:
A) Personal Information
Full Name
Phone Number
Email Address
GPS Location
Vehicle Details
Second: Location Data
The delivery app uses location data to operate delivery services.
Location is collected and used in the following situations:
While the app is active
While a delivery order is being processed
To direct the delivery driver to the store and the customer
⚠ The app uses location data in the background while a delivery order is active, even if the app is closed or not in use, to ensure accurate trip tracking.
Location is not tracked in the background when there is no active order.
To update the order status and show the driver's location to management
B) Technical Information
Device Type
IP Address
Operating System
In-App Usage Data
C) Payment Information
Payment data may be collected through secure payment gateways. We do not store bank card data on our servers.
3. How We Use Your Information
We use your data to:
Provide rescue and towing services
Determine your location to dispatch a service provider
Process payments
Communicate with you regarding your order
Improve service quality
Send important account-related notifications
4. Data Sharing
We may share your data with:
Service providers (drivers/maintenance teams)
Electronic payment companies
Government agencies if legally required
We will not sell your data to any third party.
5. Data Protection
We use state-of-the-art security systems and encryption technologies to protect your data from unauthorized access.
6. User Rights
In accordance with UAE law, you have the right to:
Request access to your data
Request to modify your data
Request to delete your data
Withdraw consent to the use of your data
For any requests, please contact us via:
📧 info@AutoRecoveryRepair
📞 +971 50 565 4090
